Black Fab Friday FAQ page
1. When does the sale start and end?
Our Black Fab Friday sale kicks off on Friday, 11/29/24 at 12:00 AM EST and wraps up on Saturday, 11/30/24 at 12:00 AM EST. Be ready—inventory will go fast!
2. Will there be early access for VIPs?
Absolutely! Our VIPs always get first dibs. Want to join the VIP club? Text BFF to 1(855) 697-3876!
3. Can I combine discounts during the Black Fab Friday sale?
No, additional discounts or promo codes can’t be combined with our Black Fab Friday deals since everything is already marked down for you.
4. Will I be able to redeem my loyalty points during BFCM?
No, you will not be able to stack discount codes, but you will accumulate points for your BFCM purchases. Haven't joined our FAB BAE Rewards program? Create your Rewards account here
5. What are the processing and shipping times during the sale?
We’ll be working our hardest to ship your orders as quickly as possible! Expect standard and express shipping options to be available, but keep in mind processing and shipping times may be a bit longer due to the holiday rush. We appreciate your patience!
6. Are Black Fab Friday and Cyber Monday items eligible for returns or exchanges?
Please refer to our return/exchange policy here.
7. What payment methods can I use during the sale?
We accept all major credit cards, PayPal, and more. Plus, we’ve got flexible payment options like Afterpay, Klarna, Sezzle, and Shop Pay to make your self-care haul easier on your wallet.
8. How do I get in touch with customer service if I have a question during the sale?
Our customer service team is here to help! You can email us at hello@fabyoulife.com or text at 973-275-7605. Please allow time for a response—we’ll be juggling a lot of orders!
9. Can I change my order after it’s placed?
Once an order is placed, we’re unable to make changes. If you have any urgent concerns, reach out to us right away, and we'll do our best to help before the order is shipped.
10. Will you restock sold-out items during the sale?
We will try our best to restock as soon as possible, but our stock will be limited, and once an item is gone, it's most likely gone! So, if you see something you love, snag it fast—don’t wait!
11. What products will be on sale?
All of our full-size body butters, body oils, skincare tools, merch, and skincare products will be part of the sale. Keep an eye on our website and socials for the full rundown! Bundles and gift sets are excluded from the BOGO 50 sale.